Questions about a roof in Albuquerque, answered
Short answers to what homeowners in Albuquerque ask most often. Each answer points to the page that covers it in more detail.
- Roof repair and full replacement
- Leaks, hail and storm damage
- Flat and pitched roofs
Get a fast quote
Fastest: call (833) 751-2102. Or send this and we call you back.
Leaks and storm marks
What do I do when water comes through the ceiling?
Put a container under the wettest spot, switch off the light and appliances in the wet area at the switch, and call (833) 751-2102. Say where the water shows.
Is a hail report proof of damage?
No. The automated reports near the metro do not confirm damage to any roof. An inspection is the test, and it is recorded with dates.
Flat and pitched roofs
Why does water stand on my flat roof?
Usually because a drain sits above the low point of the roof or a seam has opened. A roofer measures the drains and checks the seams first.
Can a shingle be replaced on its own?
Often, when the shingle can still be matched. If it cannot, the roofer says so and explains the choice.
Permits, licences and claims
How do I check a roofer's licence?
Ask for the New Mexico licence number in writing and check it with the Construction Industries Division.
Who handles a roof permit in the city?
The City of Albuquerque's Planning and Building Safety Division. Outside the city, the county or the owning government applies.
Who takes a complaint about a claim?
The New Mexico Office of Superintendent of Insurance takes complaints on claim processing and on policy issuance or cancellation.
Question not answered here?
Call and ask. A technician will give you a straight answer, even if the answer is that you do not need us.