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Serving Bernalillo County

Hail Damage Roof Inspection in Albuquerque, NM

A written hail inspection of your roof in Albuquerque and the towns around it, done on the roof and kept as a dated record.

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  • Leaks, hail and storm damage
  • Flat and pitched roofs

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Hail Inspection

Hail Damage Roof Inspection: what it covers

Quick answer

A hail inspection tests the roof for hail impact, not for the storm report. A roofer checks the covering, the metal and the soft materials on the storm-facing slopes, and writes down what is and is not hail damage.

Hail Damage Roof Inspection illustration for Albuquerque, NM

Many people call after reading a hail report for their area. The report is useful as a prompt and useless as a verdict. The source named in the FACTS sheet is an automated storm-report aggregator, not the National Weather Service, and it records that hail was reported somewhere within a few miles. It cannot tell you whether a particular roof was hit, and a roofer who says otherwise from the report alone has not looked.

The inspection answers that question. It is done on the roof, in daylight, with the roofer checking the surfaces that show hail most clearly. The result is a written note that says what was found, where, and what it means for the covering, which is the record an insurer will ask for if you make a claim.

Below is what the inspection covers, how the findings are recorded, and what it cannot tell you. Nothing here promises a finding. The roof decides.

Service area
Albuquerque & Bernalillo County
Availability
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Warning signs

Signs you need hail damage roof inspection

Do not walk a steep or wet roof to count hail marks. The inspection is done from a secure ladder or a roof with a fall-protection setup, by a roofer who does this work every day.

  • Dents or dark bruises on metal vent caps, gutters or downspouts facing the storm
  • Shingles with a soft, crushed spot that feels different under the thumb
  • Granules in the gutters, or a bright bare patch where the surface has been knocked off
  • Cracks through the mat of an asphalt shingle, or a split on a plastic vent cover
  • Dents on the flashing and the drip edge along the roof perimeter
  • Damage on the storm-facing slopes that is missing on the sheltered side
  • Spatter marks or pitting on a rooftop unit or on the metal of a skylight frame
Our process

How our hail damage roof inspection visit works

  1. Note the storm date and the report

    The roofer asks for the date and time you saw the storm and the report you read. The report is recorded as a lead to check, not as the finding.

  2. Check the soft metal first

    Vent caps, flashing, gutters and downspouts are checked for dents first, because soft metal shows hail more clearly than a shingle and is quicker to read.

  3. Test the covering on each slope

    Shingles or membrane are checked slope by slope, with a count of the impacts in a marked square on each. Damage is compared against the sheltered side of the roof to tell hail from age and sun.

  4. Look inside the attic

    The attic is checked for daylight, staining and wet decking under the impact points, because a roof can be bruised without leaking and the attic is where a leak would show first.

  5. Write and photograph the findings

    Each finding is photographed with a scale and a note of the slope and position. The written record separates hail damage, age-related wear and any damage that cannot be assigned to the storm.

What does the automated hail report actually tell you?

It records that hail was reported somewhere in an area, with a size and a date. It does not say which roofs were hit, and it is not a damage finding.

The FACTS sheet for this site lists three reports near the metro: 1-inch hail about 6 miles from the city on 5 November 2016, 1-inch hail about 4 miles on 8 January 2026, and 4.5-inch hail about 26 miles away in Santa Fe County on 16 August 2012. Each comes from an automated aggregator. None of them comes with a roof-level finding, and none confirms damage to any house.

That is why a report is a prompt to look and not a reason to file. A roof that took a hit will show it on the storm-facing slopes and the soft metal. A roof that was not hit will show nothing new, and the inspection says so, which is also useful to know.

  • Record the date and time of the storm you saw
  • Note the size the report gives and the distance from your address
  • Treat the report as a reason to inspect, not as proof

How does a roofer tell hail damage from age?

Hail leaves impacts that are round, clustered and fresh-looking on the storm side. Age leaves wear that is uniform across the roof, and granule loss from sun is spread out.

Hail damage tends to cluster on the slopes that faced the storm and to show as round, bruised spots with a clear edge. Age and sun wear are spread more evenly and often follow the roof's orientation, with the south and west faces most worn. A roofer compares the storm side with the sheltered side and looks at the pattern, not at a single spot.

A roofer will also note what cannot be assigned. A bruise that could be hail or a manufacturing defect is recorded as unclear, not as hail, and it is left to the insurer or an adjuster to decide what it is worth.

  • Compare the storm side with the sheltered side
  • Look for round, clustered impacts with a clear edge
  • Record unclear marks separately rather than counting them

What can an inspection not tell you?

It cannot promise a claim, a payout or the age of the damage. It also cannot see inside a covering that is intact, so a bruise that has not yet cracked may show up later.

An inspection is a dated look at the roof on the day it is done. It cannot tell you whether an insurer will accept the damage, what a policy pays or whether a bruise will fail in five years. Those questions belong to the policy and the insurer, and the New Mexico Office of Superintendent of Insurance takes complaints about how claims are processed.

It also cannot see everything. Hail bruises the surface of a shingle, and a bruise that has not yet split may look fine until the next cold snap. A roofer says where the uncertainty is, so the homeowner knows which parts of the roof are worth rechecking after the next storm.

  • The inspection is dated and does not forecast failure
  • An insurer decides coverage under the policy
  • Ask the roofer to name anything that is uncertain

What should you do with the inspection record?

Keep it with the storm date, the report you read and the photographs. Send a copy to the insurer if you make a claim, and keep the original for any later inspection.

A good record is short and specific: the storm date, the slopes checked, the findings with photographs, the findings that were unclear and the ones that were not hail. Keep the original file with the date the inspection was done, and ask the roofer to sign or date the summary.

If you make a claim, send the insurer the record and the photographs, and keep a copy of everything you send. Whether to file is a decision for you; the record is useful either way because it is dated.

  • A dated summary signed by the roofer
  • Photographs with a scale and a slope label
  • A copy of everything sent to the insurer
Options

Types and options for hail damage roof inspection

Metal and soft-goods inspection

The quickest check. Dents on vents, flashing and gutters are a clear sign of hail on the same roof and are easy to photograph.

Covering inspection on each slope

The shingle or membrane check, with impacts counted in a marked area on each slope and compared with the sheltered side.

Attic and decking check

The look from underneath, for daylight, wet sheathing and staining that would show whether hail has reached the deck or only the surface.

Bernalillo County

Why hail damage roof inspection is different in Greater Albuquerque

The 2016 and 2026 reports in the FACTS sheet were about 4 to 6 miles from the city, which is close enough that a roof in the metro is worth checking after a large report.

The Santa Fe County report from August 2012 was about 26 miles away and is listed for context. A roof in Albuquerque should not be assumed hit by that event.

Hail reports are automated, and none is a substitute for an inspection of the roof itself.

One call and it gets handled.

Most hail damage roof inspection calls are scheduled the same day when a technician is free, and you approve the price before any work starts.

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Where we work

Hail Damage Roof Inspection across Bernalillo County

Not sure if you're covered? Check your ZIP code.

Related

Storm Damage Claim Inspection

A roof inspection set up to be used with an insurance claim: dated, photographed and written in plain terms.

Pitched Roof Repair

Repairs to sloped roofs in Albuquerque and the towns around it: shingles, flashing, valleys and vents, scoped on the roof.

Pre-Sale Roof Inspection

A written roof condition report for a home being sold in Albuquerque or the towns around it, for the seller, the buyer or both.

Guides

Read before you book

FAQ

Hail Damage Roof Inspection FAQs

Does a hail report prove my roof was damaged?

No. The reports are automated and record hail near an area, not damage to a particular roof. The inspection is the test.

How long does a hail inspection take?

Most single-house inspections take one visit. Larger roofs take longer, and the roofer confirms the time when booking.

Will the inspection cost me anything?

The line connects you with a local roofer; the quote for any inspection is set by the roofer and confirmed in writing before the visit.

Can the inspection be used for an insurance claim?

It can be sent to the insurer as a record. Whether it supports a claim is decided by the policy and the insurer.

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